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Six Sigma
Optimization, the Executive’s Trusted Advisor

Optimization, the Executive’s Trusted Advisor

“Optimization is very tangible and extremely valuable and I pity the companies that have to compete against it,” author Steve Sashihara told Investor’s Business Daily. So what exactly is optimization and why is it a revolution in decision making for organizations?   LearnMore
"Get Out There and Do Some Good!"

“Get Out There and Do Some Good!”

As quality innovation expert Jim Adams sees it, “these days we seem to be focused more on the new and the different and short-term profits, than on the good.”  LearnMore
Business and Society—Better Together

Business and Society—Better Together

“Economic performance is the first responsibility of business,  Peter Drucker, ” the “father of modern management,” once wrote. “Indeed a business that does not show a profit at least equal to its cost of capital is irresponsible; it wastes society’s resources.”  LearnMore
So You Want to Be a Change Agent -- Are You Weird Enough?

So You Want to Be a Change Agent — Are You Weird Enough?

In an article in IndustryWeek, Lean expert Lonnie Wilson explains how change agents must be different enough to change the status quo but credible enough to connect and engage those in management and in the workforce who need to change.  LearnMore
Performance Improvement for Healthcare: Working Smarter

Performance Improvement for Healthcare: Working Smarter

Bahadir Inozu, author of Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Management, discusses scalable strategies for managing bottlenecks, eliminating waste, reducing errors, and containing costs in healthcare organizations  LearnMore
Quality Control: Not a One-Size-Fits-All Proposition

Quality Control: Not a One-Size-Fits-All Proposition

Known as the “Quality Prophet” to Xerox, Caterpillar, and other giants, Subir Chowdhury has in the course of his work discovered an inescapable truth: improvement standards like Six Sigma may work wonders for huge organizations — but they aren’t exactly scalable.  LearnMore
"It's Possible to Provide Better Healthcare to More People at Less Cost"

“It’s Possible to Provide Better Healthcare to More People at Less Cost”

“Health care consumes one dollar out of every seven in the U.S. economy, but it remains disappointing in terms of availability and quality of care.”  LearnMore
Arming America's Businesses to Fight -- and Win -- the Global Quality War

Arming America’s Businesses to Fight — and Win — the Global Quality War

“America is engaged in a global quality war — and we’re losing. We lead in innovation, and we get to market first, but within a matter of months our overseas rivals are eating our lunch,” declares Subir Chowdhury. But why is this so?  LearnMore
What Would Peter Drucker Say about Today's "Intellectual Capitalism"?

What Would Peter Drucker Say about Today’s “Intellectual Capitalism”?

So, just how many Americans DOES it take to make a Facebook?   LearnMore
The Future of Six Sigma

The Future of Six Sigma

Tom Pyzdek, co-author of the McGraw-Hill bestseller The Six Sigma Handbook, will be a featured guest speaker at the upcoming Quality Digest Live video conference on the future of Six Sigma.  LearnMore

Introducing the #1 Resource for Making Your Business More Customer-centric

Joseph Michelli, acclaimed author and organizational consultant, set out to document the promises and challenges of rewiring an organization to deliver the best customer experience. What he found at UCLA Health System, was an unwavering focus on customer care — as well as vital lessons on how any business can prosper with this winning model....  LearnMore
Round up: McGraw-Hill Business Authors in the News

Round up: McGraw-Hill Business Authors in the News

Made fresh weekly with organic pixels, here’s what McGraw-Hill Business authors have been up to lately. INVESTING AND THE IRRATIONAL MIND by Bob Koppel TheStreet.com recorded an interview with author Bob Koppel on April 21: Stockerblog ran a review of the book which was picked up by Benzinga and Favstocks: WHAT INVESTORS REALLY WANT by...  LearnMore